Content is king for many organizations, and the only way to create consistently great content is by gathering the best possible information available. A big part of that process is gathering information and disseminating it. Automation is the buzzword of the decade, and for good reason. Artificial intelligence AI powered and automation-packed tools are already changing the game in so many ways, and knowledge management is no different. You can set predefined combinations of triggers and actions that take some of the heavy lifting off your plate.
You can also assign checklists or task owners when certain tasks are created. Get started. Knowing which suppliers are experiencing shortages, shipping delays, or having procurement issues has downstream effects on your operations.
The same is true for tracking your own inventory. Balancing incoming materials and outgoing products effectively means lower storage costs, less inventory turnover or spoilage, and happier customers. All of which equals higher profits. Tracking inventory management on monday. You can create custom columns to track details like product styles, stock, and more. You can also set up automations that tell you when stock values fall below a certain threshold and even send email notifications to your purchasing staff.
Not only does it make it easy to share knowledge via documents, but you can tag your team members to get or give real-time updates on certain tasks. It even integrates with video conferencing and instant messaging tools to add yet another layer of collaboration. After all, maintaining each customer relationship is imperative to a thriving business. But what about growing your business? What about proactively working on initiatives that will provide greater value for your customers and stakeholders?
Yet again, monday. Follow for more. Document helps your team create, collaborate and publish a self-service knowledge base.
Get news, updates and best practices on knowledgebase management document Camden, Maine, US A magazine, website, and conference dedicated to news, trends, and case studies in knowledge management, content management, and document management. Follow this blog to know more about knowledge management. In the summer of , we became part of Serviceware SE. Follow to get regular updates from this blog in your inbox.
Get the leading news and insights into Knowledge Management Software, tools and applications in the industry by following this feed. Follow this blog to get regular updates. Edinburgh, Scotland, UK My main research expertise and teaching interests lie in information sharing in online environments within the context of knowledge management. Follow this blog for more updates on knowledge management. Find more articles related to knowledge management by following this feed.
Sunnyvale, California, US This section of the Inbenta Blog covers articles on how to be the Michelangelo of knowledge management with the latest trends and technologies. Inbenta is a global leader in a new class of enterprise AI and semantic search technology for e-commerce and customer support. Category Business terms Management by type Information technology management Knowledge Information systems. Tags: knowledge management rss feeds Share:. We came to our decision to try class blogs as part of our course design for a number of reasons.
We also believed it important for all of our students to participate in class discussions but, despite our best efforts, on many days only a small percentage of the students ever had anything to say.
And finally, and most importantly, we wanted to see our students take greater ownership of their own learning, not only for our classes but in their future lives.
Choosing a Focus for the Class Blog. Before introducing a class blog to our students, we had to determine the focus it should take to help in achieving our learning objectives. We determined that this depended upon the course being taught, our teaching philosophies, and the comfort level we each had with giving up some control in our classrooms.
Edbauer, et al, , p. We determined three possible approaches that varied from instructor-focused, featuring one-way communication from faculty to students; learner-focused, using two-way communication between faculty and students, or an interactive community-focused teaching tool between and among the students and the professor, as well as others identified as experts to create a virtual learning environment. Instructor-focused Blogs.
The simplest way to use a blog is as a one-stop source where the professor posts syllabi, assignments, and links to articles and websites for the students to read. Faculty retain ownership and students are expected to access the blog on a regular basis. Sample papers or grading rubrics can be posted to guide students in understanding expectations. The blog is also a good way to hyperlink to visual aids used in class.
Not much discussion needed here. Quibble used a blog to post scenarios of a poorly written business letter in his Business Communication courses. The students then respond as to what should be done to correct the letter using techniques they were learning in class. Even our finance colleague mentioned earlier would be able to link to current articles and have the students read and comment, thus allowing her to see if the students understood the concepts being taught. Learner-focused Blogs.
In this approach, the professor would expect the students to be more active participants in the blog. Learning can occur peer-to-peer in addition to teacher-to-student. Students could write their own posts or comment on what they had been learning in class, relating the course topics to work and personal experiences.
Students could create their own portfolios of their writing and get feedback from their fellow classmates. They could also create learning journals, a technique strongly advocated by Ramsey except in this case these would be online and easy to access offsite. Faculty can have students create their own individual blogs on topics either chosen by the instructor or by the students themselves.
In this instance, the student creates the blog, and the professor and potentially classmates is the commenter, thus giving the student more control over his or her own learning experience. According to them, the students tend to put more effort and care in their work as they get to choose their subject matter and they know that their peers in the class are reading their work.
Liz Kleinfeld at Metropolitan State University at Denver also has students develop their own blogs in her English composition classes. She gives them ten minutes in class to blog on a topic developed from activities or discussions that day or from the previous class. Community-focused blogs. A third approach to using blogs is to involve participants from outside the class itself.
She went on the Internet and found a man. She then had the students post their own questions on the blog. Thus, designing the course to provoke curiosity and emotional reactions can bring about insights and learning. In some of our other classes, we contacted authors of books that the students were reading and asked them to contribute comments and feedback on the class blog.
The students were very excited to have meaningful interaction with the person whose book they were discussing. We have experimented with using blogs as a pedagogical tool in undergraduate courses in Principles of Management, Organizational Behavior, Managing Diversity, and Human Resource Management as well as in graduate courses in Leadership, Creativity, Project Management, and Corporate Politics.
Course management systems such as Blackboard and WebCT have blog capabilities and there are also other free or inexpensive sites such as Typepad , Blogger , or Edublogs. We found that we only needed to be tech comfy, not tech savvy, as all blog writing is done in a Word document and does not require any programming skills. For the most part, students are comfortable with using the Internet so the format was easy for them to use.
The most recent information posted is listed at the top of the blogpage and the students can even have updates forwarded to their email accounts. We found blogs to be much more useful than just discussion boards in terms of ownership and ability to hyperlink to journal or newspaper articles and other blogs. A blog is controlled by the person who created it; others can comment but cannot create blogpost content unless given administrative access.
We agree with Asllani, Ettkin, and Somasundar that blogs appear more successful than discussion boards in communicating tacit knowledge. We asked our students for feedback about their experience of the class blogs at the end of each semester.
Blogging invites more students into the conversation. In addition, using a blog allowed students with different learning styles for example, those students who would rather reflect before answering to interact with the class. I found the blog to be very effective as a learning tool, mainly because I am one of those more quiet people in class. Blogging extends the conversation.
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